General
Yes, all our transportation services are fully insured for your safety and peace of mind.
Yes, our drivers speak multiple languages, including Arabic, French, English, and Spanish, ensuring easy communication.
Yes, we organize desert tours with overnight stays in luxury or traditional Berber camps.
Yes, we provide secure storage for your belongings during tours.
Payment
No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including tax.
We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.
Please contact us to get the latest information on your desired trip.
We accept cash, bank transfers, and online payments via credit/debit cards.
Cancellations made 72 hours before the service are fully refundable. Late cancellations may incur a fee.
Preparation
Wear whatever is comfortable. It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers. It is preferable to dress in layers and wear clothing that will wick away perspiration and keep you dry and comfortable
Not much, remember our trips are all inclusive. We do suggest you bring appropriate clothing to fit the season and a day pack to carry extra snacks and water.
Reservation
You must call 72 hours ahead of your scheduled tour for a full refund. Within 72 hours you will assess a $35 termination fee. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.
Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.
Yes, we specialize in creating personalized itineraries to suit your preferences and schedule.
Yes, we offer reliable airport transfers to and from major Moroccan airports.
You can book through our website, contact us directly via phone, whatsapp or email, or visit our office in Tangier.
Yes, a deposit is required to secure your booking, with the remaining balance payable upon service completion.
Our most popular tours include Tangier city tours, the Chefchaouen day trip, and desert excursions to Merzouga and Erg Chebbi.
Yes, based on availability, you can select a specific type of vehicle that suits your needs.
You will receive a confirmation email or message once your booking is finalized.
Weather
We do hike in the rain, snow, wind and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures! If the weather is unsafe for any reason, the trip will be changed or postponed. You will be notified the week of your trip if there are changes due to weather.